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HA 400: Hospitality Sales Management
3.00 Credits
Northern Arizona University
Examines sales management and skills methodologies specifically applied to the hospitality industry and its sub-industries. Prerequisite or Corequisite: HA 365 or International Exchange Student Group
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HA 401: Resort Operations And Club Management
3.00 Credits
Northern Arizona University
Material covers the history and development of resort destinations and resort and club management including the daily aspects of managing golf, spa, timeshare, and recreational operations. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) or International Exchange Student Group
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HA 405: Convention And Group Planning
3.00 Credits
Northern Arizona University
Group business as it relates to hospitality industry sales, planning, and marketing. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
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HA 407: Meetings, Events, And Conventions Industry Management
3.00 Credits
Northern Arizona University
Class looks at diverse topics including; space requirements, guest safety/security, sound and lighting, entrance/exit management, theming, feasibility, budgeting, venues, vendor agreements, contracts, and insurance. Letter grade only. Prerequisite: Completion of all HA 100- and HA 200-level courses and junior level status
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HA 408: Fieldwork Experience
1.00 - 12.00 Credits
Northern Arizona University
Supervised field experience in an appropriate agency or organization. Instructor's consent required. Pass-fail only. Course fee required. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
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HA 410: Managing Customer Service
3.00 Credits
Northern Arizona University
Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
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HA 415: Hospitality Industry Revenue Management
3.00 Credits
Northern Arizona University
Presents revenue management concepts and the systems utilized to maximize revenues and profits in resorts, corporate, and convention hotels. Letter grade only. Prerequisite: HA 260
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HA 421: Property Systems Design
3.00 Credits
Northern Arizona University
Principles and techniques required to successfully analyze, design, plan, and maintain various types of hotel and restaurant facilities. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
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HA 435: Hospitality Litigation
3.00 Credits
Northern Arizona University
In-depth analysis of the litigation process both procedurally and substantively as it relates to the hospitality industry. Prerequisite: HA 335 or International Exchange Student Group
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HA 442: Advanced Food And Beverage Management
3.00 Credits
Northern Arizona University
Development of a business plan and operational procedures for a restaurant operation. Prerequisite: HA 240 and HA 355
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