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Course Criteria
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3.00 Credits
This course is one of the requirements in the Property Management/Desk Clerk program. It provides an overview of desk clerk operations, procedures, and security. It explores the role of the front desk and the responsibilities of the position in affordable and supportive housing. It covers the areas of front desk policies, safety and security, interaction with external agencies and authorities, interaction with tenants and non-tenants, confidentiality issues, and maintenance. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Social Service 110. 150 minutes per week. 3 credit hours.
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3.00 Credits
- This course is the final requirement in the Property Management/Desk Clerk program. It is designed to enable students to combine classroom training with practical property management clerk work experience through on the job training in a supportive or affordable housing project setting. This course covers legal, ethical, and performance concerns, as well as interviewing and job placement skills. Periodic seminars are held to discuss experiences, concerns, and topical questions. Students are required to keep a journal and prepare a portfolio which will include a resume, letters of recommendation, and other pertinent materials. A minimum number of hours of on-site time, determined by the number of credit hours undertaken, is required for this course. Internship placement must be approved by the Department Chairperson and Program Coordinator. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Successful completion of all previous Property Management/Desk Clerk Certificate Program 368 required courses: Social Service 110, 111, and 112 and Consent of Department Chairperson. 1 lecture and 10 lab hours per week. 3 credit hours.
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3.00 Credits
- This course is one of the requirements in the Property Management/Leasing Specialist program. It is designed to provide an overview of the major functions and practices of the marketing and leasing specialist in a supportive housing environment. This course explores the specific responsibilirties, effective communication skills, usual practices, legal functions and issues, as well as applicable ethical concerns facing leasing specialists in a supportive housing setting. The course examines the characteristics of the different populations living in affordable and supportive housing and the various supportive funding streams. The course also covers compliance with government policies and procedures and the specific laws pertaining to supportive housing. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Successful completion of the Property Management/Desk Clerk Certificate Program 368. 150 minutes per week. 3 credit hours.
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3.00 Credits
This course is one of the requirements in the Property Management/Leasing Specialist program. It is designed to provide an overview of the areas of income and expenses for a supportive housing residence, as well as budgeting. It reviews general business math skills necessary for keeping track of income and expenses. Different programs which subsidize rentals are examined as are low income subsidy regulations. The course includes how to calculate rents under different programs and how to handle rent disputes. It introduces spreadsheets and financial reports. It also examines property management software such as Excel and Yardi, how to keep track of income and expenses, and how to compute accurate numbers. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Successful completion of the Property Management/Desk Clerk Certificate Program 368. 100 minutes per week. 2 credit hours.
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3.00 Credits
-This course is one of the requirements of the Property Management/ Leasing Specialist program. It is designed to provide an overview of the major functions and responsibilities involved in property management maintenance and risk management in a supportive housing environment. The course explores building operating systems, maintenance standards and compliance, enforcement, securing of vendor bids, as well as fire, life safety and other inspections. It also covers the areas of insurance, keeping necessary computer data, and maintaining professional relationships with others. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Successful completion of Social Service 114. 150 minutes per week. 3 credit hours.
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3.00 Credits
- This course is the final requirement for the Property Management/ Leasing Specialist program. It is designed to enable students to combine classroom training with work experience through on the job training in a supportive or affordable housing project setting. This course covers legal, ethical, and performance concerns, as well as interviewing and job placement skills. Periodic seminars are held to discuss experiences, concerns, and topical questions. Students are required to keep a journal and prepare a portfolio which will include a resume, letters of recommendation, and other pertinent materials. A minimum number of 75 hours of on-site time, determined by the number of credit hours undertaken, is required for this course. Internship placement must be approved by the Department Chairperson or Program Coordinator. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Successful completion of all previous Property Management/Leasing Specialist Certificate Program 369 required courses: Social Service 114, 115, and 116 and Consent of Department Chairperson. 1 lecture and 10 lab hours per week. 3 credit hours.
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3.00 Credits
This course explores the history of gerontological social work and the methods employed in providing the greatest benefits of human services to the elderly population. Students will learn the practical principles of case management from interviewing to evaluation and become familiar with the characteristics of the service settings in which they will encounter the elderly in the role a of Gerontology Specialist. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Social Service 102, and Social Service 106, or Consent of Department Chairperson. 150 minutes per week. 3 credit hours.
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3.00 Credits
This course is a study of the basic principles of communication as employed in counseling and human services settings. It will emphasize the development of the listening, speaking, behavioral and attitudinal skills that are required by gerontology professionals at the level of social work assistant. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Social Service 102, and Social Service 106, or Consent of Department Chairperson. 150 minutes per week. 3 credit hours.
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3.00 Credits
A comparative study of aging in a variety of cultures from traditional to modern. Students will learn that the attitude of a culture towards its aging population is based on the complex set of interrelationships between social, religious and historical traditions. The course will examine Native American, traditional Chinese, modern European, dominant and minority American cultures and their attitudes toward the elderly and how these attitudes are crystallized into social policy. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Social Service 102, or Consent of Department Chairperson. 150 minutes per week. 3 credit hours.
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3.00 Credits
This course combines classroom training with field placement at a community agency or institution serving older persons. Students apply learning about the organization and management of aging services, explore community resources, demonstrate work habits, assess their attitudes and career skills in gerontology, and relate current aging research to practice. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Social Service 102, and Social Service 105, and Psychology 222. 2 lecture and 5 lab hours per week. 3 credit hours.
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