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Course Criteria
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1.00 - 4.00 Credits
A hands-on use of the computer terminal (CTR), keyboard, and software course. Use of the computer for purpose of establishing reservation data and entering reservation, for ticketing, and for the retrieval of travel data and information. Special fee. (3 hour lecture; 2 hour lab)
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2.00 - 4.00 Credits
A hands-on use of computer terminal (CRT), keyboard and software course. The student will demonstrate skills in the proficient use of the computer for purposes of creating hotel and rental car reservation, creating "stored fare" records and printing invoice or itinerary options. Topics include advanced ticketing and tariff skills applicable to airline reservation systems. All lecture material and laboratory work will involve Eastern Airlines Systems One reservation computer. Prerequisite: HFT 2728. (3 hour lecture; 2 hour lab)
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3.00 Credits
Introduces students to the complete set of skills necessary to adequately perform as a hotel banquet manager and convention planner. Actual events will be used to reinforce the general rules of table service, booking functions, staffing banquets/conventions, and responsibilities of a host venue as they apply to buffets and banquets. Prepares students in trade show administration, meeting management, and legal issues associated with banquets and conventions. Prerequisite: HFT 1000. (3 hour lecture)
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3.00 Credits
Provides students with an introduction to the cruise line industry, its evolution and relationship to other segments of tourism and hospitality, sales and marketing methods, management, and strategic planning are major topics. Corequisite: HFT 1000 (3 hour lecture)
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3.00 Credits
Provides an introduction to the sales and marketing functions of the cruise industry. Students will gain an understanding of how cruises lines position themselves in the competitive business environment and the sales and marketing techniques used to attract customers and group business. Students will gain an understanding of yield management and the issues surrounding travel agents during the sales process. Prerequisites: HFT 2772 (3 hour lecture) tion, the evaluation of training programs, and management of the training programs, and management of the training function. (3 hour lecture)
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3.00 Credits
Provides an understanding of shipboard operations on cruise ship and their relationship to the shore side headquarter office. Students will gain knowledge of the history of cruise ships and the activities and facilities that make cruise line operations complementary both to the industry and the guest. This course will focus on the ship as a hotel for passengers with the wining and dining aspects of service, as well as, casino practices on board. Prerequisite: HFT 2775. (3 hour lecture)
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3.00 Credits
Provides a basic understanding of the shore side office operations and sales procedures of cruise line and how they relate to the general operations of the cruise ship itself. Students will acquire knowledge of pier, airport, ground services and hotel operations and create elements for cruise lines sales. Prerequisite: HFT 2772 (3 hour lecture)
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3.00 Credits
Provides a basic understanding of the principles of food production and service management, menu planning, serving, purchasing, labor, food/bar service and costs, storage, beverage management, sales promotions, entertainment, and liability laws. (3 hour lecture)
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3.00 Credits
Provides the practical skills and knowledge for effective management of food and beverage service in outlets ranging from cafeterias and coffee shops to room service, banquet areas and high-check average dining rooms. Presents basic service principles while emphasizing special needs of guests. (3 hour lecture)
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3.00 Credits
This is a course designed to continue training in student's field of study through work experience. Students are graded on the basis of documentation of learning acquired as reported by student and employer. Prerequisite:
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