COST 385 - Resolving Conflict through Communication

Institution:

Shippensburg University of Pennsylvania

Subject:

Description:

Performance based course focusing on the development of communication skills that assist in the resolution of conflict. Students use communication techniques such as listening, interviewing, responding, and persuading and apply them to conflict situations. Emphasis is placed on the non-adversarial methods of conflict resolution such as interest based negotiation and third party mediation.

Credits:

3.00

Credit Hours:

Prerequisites:

COST 200

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

This course is approved for distance education instruction. Distance education opportunities vary by semester. Please contact the university for more information.

Additional Information:

Historical Version(s):

09/01/2009 - 08/25/2024 

Institution Website:

www.ship.edu/

Phone Number:

(717) 477-7447

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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