CTSA 2021 - User Support and Administration

Institution:

Century College - Minnesota

Subject:

Description:

This course covers the skills needed to effectively assist enterprise computing clients. Topics include systems analysis and design, information technology terms and structures, tools and techniques, and user support processes. Course activities require the successful integration of technical knowledge into a customer-focused business environment. Recommendation(s): CTSA 1001 or concurrently enrolled or proof of current A+ certification or demonstrated, relevant work experience

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture/Lab

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.century.edu

Phone Number:

(651) 770-3200

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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