BUS 2630 - Fundamentals of Sales and Service

Institution:

North Hennepin Community College

Subject:

Description:

This course introduces the principles and practices of professional selling. Topics will include the steps of the sale, identifying buying motives and customer needs, customer service principles, sales strategies, ethics in selling, and cultivating repeat business through service. Problem solving techniques, monitoring of sales performance, and sales simulations are examined.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.nhcc.edu

Phone Number:

(763) 424-0702

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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