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Institution:
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Hennepin Technical College
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Subject:
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Description:
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This course will encompass review and discussion of fundamental quality concepts and various quality systems. Fundamental concepts of quality will be covered including: variation, charting and diagrams, problem solving and process improvement, team guidelines, metrics, control charts and process capability, project tools, as well as others. There will also be discussion on the roles of quality and associated tools within the business environment. Types of quality systems covered will include: ISO 9001, Malcom Baldrige National Quality Award, some state quality awards, as well as others. There will also be discussion on quality system planning, implementation and integration with other quality and business systems. (Prereq: None) (EP) 3 cr
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(952) 995-1300
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Regional Accreditation:
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North Central Association of Colleges and Schools
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Calendar System:
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Semester
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