PSD 1002 - Public Safety Dispatch Foundational Skills

Institution:

Central New Mexico Community College

Subject:

Description:

This course introduces the student to the basic skills, knowledge and abilities every successful public safety telecommunicator needs to meet the demands of this critical work. This course provides the foundational competency as a public safety telecommunicator as outlined by the New Mexico Department of Public Safety training standards and it meets or exceeds the American National Standards as contained in the ANSI approved Minimum Training Standard for Public Safety Telecommunicators (APCO ANS 3.103.2.2015). Topics include interpersonal communications, telephone communication techniques, liability issues, computer-aided dispatch, and radio communication techniques.

Credits:

3.00

Credit Hours:

Prerequisites:

Department Approval

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Prerequisites include completion of current FEMA ICS-100, ICS-200, ICS-700, ICS-800 online courses.

Additional Information:

Historical Version(s):

Institution Website:

www.cnm.edu

Phone Number:

(505) 224-3000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Trimester

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