BUSA 1171 - Fundamentals of Continuous Quality Improvement

Institution:

Central New Mexico Community College

Subject:

Description:

Focuses on data for clarifying customer expectations for service and product quality; choosing quality standards for business performance; selecting measures and indicators of quality and customer satisfaction; assessing effective ways to evaluate and improve both quality and customer satisfaction, improving quality based on customer feedback; and planning for practical application.

Credits:

1.00

Credit Hours:

Prerequisites:

Reading and Writing Skills 1

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Previously BA 1151. Read more.

Additional Information:

Historical Version(s):

09/01/2007 - 05/25/2022 

Institution Website:

www.cnm.edu

Phone Number:

(505) 224-3000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Trimester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.