THM 285 - Dining Room Management

Institution:

Community College of Philadelphia

Subject:

Description:

This course focuses on the elements of creating a favorable guest experience in a restaurant setting. Students incorporate managment practices in running the front of the house of a restaurant. Dining room organization, from place settings to communicating with the back of the house to operating a Point of Sale system and managing the reservations for a meal, are included. Students learn to troubleshoot customer service issues while working in a team setting, both as a leader and as a team member.

Credits:

3.00

Credit Hours:

Prerequisites:

THM 110, and THM 276 or CULA 170

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

2-3-3

Additional Information:

Historical Version(s):

Institution Website:

www.ccp.edu

Phone Number:

(215) 751-8000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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