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Institution:
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Owens Community College
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Subject:
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Food, Nutrition & Hospitality
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Description:
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Provides practical advice for dealing effectively with people in a hospitality and healthcare work environment. Topics include: effective communication, orientation and training, managing productivity, coaching, discipline, team building managing conflict and professional development. Introduced information on using voice mail and e-mail effectively, sexual harassment, training methods and team development.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(567) 661-7000
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Regional Accreditation:
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North Central Association of Colleges and Schools
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Calendar System:
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Semester
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