SAEM 320 - Ticketing

Institution:

Point Park University

Subject:

SPORT, ARTS AND ENTERTAINMENT MANAGEMENT

Description:

This class will explain to students ticketing in the Sports, Arts and Entertainment industries. Emphasis will be on gaining expertise in various ticketing systems. Prerequisites: SAEM Major, SAEM 202. Course Objectives Upon successful completion of the course, students will be able to: (1) Research traditional ticketing systems and customer services functions and demonstrate best practices. (2) Apply technology tools to be effective in the ticketing industry. (3) Understand the challenges facing the ticketing industry and develop solutions to facilitate decision making. (4) Examine the ethics and related corporate social responsibility issues impacting the ticketing industry. (5) Apply best practices in ticketing to effectively communicate with customers.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pointpark.edu

Phone Number:

(412) 391-4100

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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