PADM 440 - EMS Quality & Performance Mgmt

Institution:

Point Park University

Subject:

PUBLIC ADMINISTRATION

Description:

How do we know that emergency medical services (EMS) are meeting the standards and needs of the community? The course includes quantitative, qualitative and mixed methods research approaches, applies to quality assurance, program evaluation and customer service to validate and improve patient care and transport. Pre-requisite: Senior status and PADM 301 or PADM 303 or permission of instructor. Course Objectives Upon successful completion of the course, students will be able to: (1)Locate, evaluate, and analyze EMS-related program evaluation methodologies. (2) Demonstrate the application of EMS program evaluation. (3) Conduct a literature review of current research on an EMS quality and performance management-related topic. (4) Write an EMS-related evaluation proposal. (5) Design an evaluation plan using one or more qualitative and/or quantitative methodologies. (6) Present findings in an APA-formatted paper and verbally in a classroom or online presentation. (7) Meet other course objectives and outcomes as may be identified in the National Fire Academy Fire and Emergency Services Higher Education Project model curriculum.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pointpark.edu

Phone Number:

(412) 391-4100

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.