BBM 347 - Interpersonal Skills and Professionalism in the Workplace

Institution:

Wilmington University

Subject:

Business Management

Description:

This course will teach students about the importance of demonstrating effective interpersonal skills and professionalism, which are fundamental to personal and professional effectiveness, the workplace environment, career development, community, and leadership. Interpersonal skill development begins with understanding yourself and improving self-management skills such as emotional intelligence. This course introduces methods for understanding yourself and your strengths, and how they guide professional choices. Gaining understanding and insight into personality, attitudes, and behaviors; identifying biases that affect understanding and appreciation of others; improving professional relationships; and reinforcing the ability to work effectively with diverse others and in teams are emphasized throughout the course. Other topics include business etiquette, leading and empowering others, building and rebuilding trust, managing conflict, and the sources of conflict. In addition, understanding and working in teams, networking, mentoring, coaching, providing feedback, managing changing environments, and strategies for effective meetings are examined.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.wilmu.edu

Phone Number:

(877) 967-5464

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Trimester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.