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Institution:
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California State University-Bakersfield
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Subject:
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Description:
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Quality improvement activities are now essential to the financing and management of health and human service organizations. Third party payers, accrediting agencies, reviewers and regulators at all levels require health and human service organizations to institutionalize activities that set goals and measure outcomes and processes of care. Additionally organizations now compete rather than cooperate and collaborate and may use quality standards to market services to service recipients that are increasingly aware of the risks and benefits involved in human service activities-most recently the IOM study on unnecessary deaths in hospitals. This course introduces the student to major quality initiatives and the specific processes of work flow management, statistical process control, patient management, clinical practice guidelines, analytic techniques and research strategies applicable to the quality improvement process.
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Credits:
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5.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(661) 654-2782
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Regional Accreditation:
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Western Association of Schools and Colleges
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Calendar System:
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Quarter
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