BUS 206 - Operations Mgt and Process Impr.

Institution:

Pennsylvania Highlands Community College

Subject:

Business Management

Description:

This course is an introduction to the study of operations management and process improvement, its philosophies and tools. It examines the quality dimensions of products and services; the impact of quality on operations and productivity; and the quality management philosophies of Deming, Juran and Crosby. Additionally, students become familiar with problem solving and some of the primary tools of operations management, including brainstorming, histograms, flow charts, cause and effect diagrams, Pareto charts, and control charts for variables and attributes.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pennhighlands.edu

Phone Number:

(814) 262-6400

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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