HOST 210 - Front Office Operations II

Institution:

Highline College

Subject:

Hospitality and Tourism Management

Description:

In-depth study of automated front desk systems, including booking reservations, handling check-in and check-out, posting room charges and credits, monitoring guest balances and generating reports. Also includes personnel training, policies and procedures, customer service and marketing.

Credits:

5.00

Credit Hours:

Prerequisites:

HOST 110

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.highline.edu

Phone Number:

(206) 878-3710

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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