MST 141 - Enterprise Desktop Support Technician

Institution:

Glendale Community College - Arizona

Subject:

Description:

Troubleshooting and repairing problems with Microsoft Windows desktop operating systems. Basic knowledge of system architecture and security as needed to provide skills required to support users. Note: Preparation for Microsoft Certified IT Professional: Enterprise Desktop Support Technician 7 (MCITP) certification examination, 70-685. Prerequisites: (CIS102 or any CIS102++ course) and CIS105, or permission of Instructor. Prerequisites or Corequisites: MST150, or any MST150++ course, or permission of Instructor.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.gc.maricopa.edu

Phone Number:

(623) 845-3000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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