HTT A180 - Enhancing Guest Service

Institution:

Orange Coast College

Subject:

Hospitality, Travel & Tourism

Description:

This course is designed to convey the importance of guest relation skills in a competitive market. Students will develop the skills expected of each employee, supervisor, and manager based on wants, needs, and expectations of the guest while developing a personal service style. This course may also be offered online. ADVISORY: Hotel Management A110, Hospitality, Travel & Tourism A100 or concurrent enrollment. Transfer credit: CSU.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.orangecoastcollege.edu/

Phone Number:

(714) 432-5072

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.