WTTI 266 - CUST SERVICE & PR IN WATER OPS

Institution:

Western Kentucky University

Subject:

Architectural & Manufacturing

Description:

Prerequisites: WTTI 203 or WTTI 204 Analysis of the methods by which water and wastewater utilities deal with customers and the public. Topics include the roles of water distribution personnel and informed employees in public relations, formal public relations programs, and general principles of customer inquiries and complaint investigation.

Credits:

0.50

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.wku.edu

Phone Number:

(270) 745-0111

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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