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Institution:
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West Kentucky Community and Technical College
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Subject:
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Description:
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Explores several aspects of customer service, including interacting with and training end users, and writing training manuals. Covers the writing of macros and modules for existing applications, preparation of documents for web publishing, and use of current collaboration tools and software. Prerequisite: (CIT 130 and CIT 170) or consent of instructor. Lecture: 3 credits (45 contact hours).
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(270) 554-9200 ext 0
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Regional Accreditation:
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Southern Association of Colleges and Schools
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Calendar System:
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Semester
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