HOSP 108 - Front Office Procedures

Institution:

New River Community and Technical College

Subject:

Hospitality

Description:

Learn the role of each staff member in maintaining high-quality service; secrets to keeping the front office profitable; guest safety and key control guidelines and the impact of the latest technology. Students will be required to spend 9 hours at a reservation desk under the supervision of experienced personnel, 3 hours in each of the three types of establishments: resort hotels, bed and breakfasts, inns and motels.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.newriver.edu

Phone Number:

(304) 929-6736

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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