CNP 6334 - Initiating the Outbound Call

Institution:

Valencia College

Subject:

CNP:Contin Ed Prof. Office Skl

Description:

The relationship established in the first few seconds of the outbound telephone call will dictate the chances of success. But today it's getting both harder and more important to move quickly to establish a positive relationship with the customer. In this course, participants will learn how to persuade the person they're calling to spend a few minutes talking to them, so that they increase their chances of finding ways in which your organization's products or services will benefit the customer. ONLINE COURSE

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

valenciacollege.edu

Phone Number:

(407) 299-2187

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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