CNP 6290 - Introduction to Total Quality

Institution:

Valencia College

Subject:

CNP:Contin Ed Prof. Office Skl

Description:

First course in the five-part Total Quality Series. This introductory course will get you pointed in the right direction. Topics discussed include the definition of quality, Total Quality Management (TQM), an overview of the quality movement, the concept of complete customer satisfaction, quality costs and an introduction to Statistical Process Control (SPC). ONLINE COURSE

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

valenciacollege.edu

Phone Number:

(407) 299-2187

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.