CDBS 372 - Assertive Communication

Institution:

West Virginia Northern Community College

Subject:

Career Devel: Business Science

Description:

You are a team leader in an international consulting firm which primarily serves the manufacturing industry. Your group is responsible for producing high-priced Executive Conferences, for PR and for profit. While (and because) the group's initial meetings were very profitable, the need for more dollars to fund other efforts prompted a new mandate. You must reduce production cycles in order to increase the number of conferences and the industries they target. The firm's goal: to increase profit as well as to gain exposure in new markets. While you had your concerns about implementing this strategy, you informed the eam and outlined a streamlined procedure to reduce production times. However, several months later you found production times were longer than ever before. Your supervisor decided to step in and institute financial penalties for late delivery of conference agendas and programs. She announced this while you were on vacation, and on top of that, she put one of your best content developers "on probation." Her justification: the company is a flat organization and your team members are her direct reports. The simulation begins here. Your hand-picked team is on the verge of revolt, and they want you to do something. You must find a way to balance the needs of your team with the demands of your supervisor. Realizing that things have gotten out of hand, you have decided to modify your professional style and work on a more assertive approach in order to gain and maintain control.

Credits:

1.50

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.wvncc.edu/

Phone Number:

(304) 233-5900

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.