CDBS 161 - Maximize Sales/Increase Profit

Institution:

West Virginia Northern Community College

Subject:

Career Devel: Business Science

Description:

This course introduces the student to techniques that will increase sales and profit in a down market and economy. Topics covered include: sales philosophy, customer service standards, needs assessment, making the sale, closing the sale, how to handle objections and complaints, and what to do after the sale in order to develop a long-term customer.

Credits:

0.50

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.wvncc.edu/

Phone Number:

(304) 233-5900

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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