AMA 108 - How to Manage Conflict in the Organization

Institution:

Missouri Western State University

Subject:

Amer Mgmt Assoc (WI)

Description:

This course will equip you with the strategies, tactics and insights you need to gain control of tough conflict situations. You'll discover how to spot potential interpersonal conflicts and defuse them before they flare up. You'll understand how, when, where, and why to apply the five favored conflict-resolution approaches, and you'll develop the insight and intuition you need to make them work. Gain the skills to transform conflict into a positive, productive force; respond to on-the-job conflicts quickly & effectively; resolve conflicts positively using proven principled negotiation techniques.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

missouriwestern.edu

Phone Number:

(816) 271-4200

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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