SUPV ORG1 - Creating a Customer Focused Organization

Institution:

Ivy Tech Community College

Subject:

Description:

One key to a company¿s success? Keeping its customers happy. If you serve in a customer service role, this can also be the key to your professional success. Broaden your knowledge and skill sets by learning to better recruit and retain customers. The Creating a Customer-Focused Organization course will give students the skills necessary to exceed customer expectations through respectful communication, credibility, and the proper handling of customer concerns.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ivytech.edu

Phone Number:

(317) 921-4800

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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