SUPV MDP1 - How To Manage Difficult People

Institution:

Ivy Tech Community College

Subject:

Description:

Whether you are an employee or supervisor, you can learn how to deal with difficult people and apply strategies to reduce stress and conflict in your daily life. This program will provide basic guidelines to enhance professional relationships and opportunities to demonstrate appropriate behavior in conflict situations. How to Manage Difficult People is a half-day workshop combining lecture, instructor-led role playing assignments, and visual presentation. Benefits to your organization: 1. Gain a complete understanding of the impact different social behavior styles can have on communication 2. Improve employee performance 3. Increase awareness of handling organizational change 4. Create a common ground to make relationships productive 5. Increase productivity and results by managing conflict

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ivytech.edu

Phone Number:

(317) 921-4800

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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