SUPV CSS1 - Communication Skills for Supervisors

Institution:

Ivy Tech Community College

Subject:

Description:

In the Communication Skills for Supervisors course, participants become aware of the impact of verbal and nonverbal communication in order to capitalize on strengths and improve upon weaknesses. Participants examine the communication process and potential for breakdown. Realization that perception is not necessarily reality will be gained. Students become aware of the various states of listening and how to handle them. Students will recognize the obstacles to good communication in order to avoid them. This course is designed for front-line and middle-level managers and supervisors. Benefits to your organization: 1.Increases level of professionalism and knowledge of managers and supervisors 2.Prepares participants to effectively deal with growth and change in your organization 3.Provides job skills immediately applicable on the job 4.Develops confidence in those entrusted with supervisory responsibilities This instructor-led course with reference materials and handouts focuses on the skills and tools needed to help managers and supervisors understand themselves and become more productive in the workplace. This course will focus on the learner and the ability to coach, mentor, and motivate employees in the workplace. The course begins with a pre assessment and ends with a post assessment to document learning.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ivytech.edu

Phone Number:

(317) 921-4800

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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