CED 562 - Customer Serv.Empowerment

Institution:

Jefferson Community College

Subject:

C- Continuing Education

Description:

This seminar features an entertaining educational approach focused on enhancing self esteem. Participants are made aware of the core elements of world class customer service. These basic principles that when applied have a consistent track record of success. The course will enable participants to make an informed personal by-in and commitment to more effective customer service. Participants will view the customer service relationship from both sides of the equation. We will share thoughts feelings and rationale as to the key elements that work.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sunyjefferson.edu

Phone Number:

(315) 786-2200

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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