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Institution:
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Florida Institute of Technology
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Subject:
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Business
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Description:
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HOSPITALITY AND TOURISM MARKETING. Introduces the key drivers of customer satisfaction and behavior. Explores the scope, complexity and challenges of the hospitality, recreation and travel industries. Focuses on situation analysis, and the planning and management of facilities to increase customer value, loyalty and satisfaction.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(321) 674-8000
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Regional Accreditation:
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Southern Association of Colleges and Schools
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Calendar System:
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Semester
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