CSA 811 - Customer Service Success

Institution:

North Shore Community College

Subject:

CAREER DEVELOPMENT

Description:

Customer Service Success Pre: Co: Learn best practices for creating a customer focused organization that builds customer loyalty. This class addresses the culture and commitment to customers as critical in establishing customer service success, well as promoting successful customer interactions and relationships. Engaging activities for practicing the required skills and behaviors that lead to customer service success.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.northshore.edu

Phone Number:

(978) 762-4000 ext 4350

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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