I 9146 - Essence of a Cust Cent Strateg

Institution:

Orange County Community College

Subject:

Non-Credit

Description:

A key to success in the 21st century marketplace will be molding companies around customers. Customer-Centric is a cutting edge approach that only a handful of organizations have fully implemented. This half-day workshop presents a condensed overview of the five elements necessary for implementing such a customer-centered strategy. It serves to enable participants to assess their organization's readiness and to evaluate associated costs and benefits. The workshop is designed for senior-decision makers.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sunyorange.edu/

Phone Number:

(845) 344-6222

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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