N 9418 - Serv Excel Admin Health Prof

Institution:

Orange County Community College

Subject:

Non-Credit

Description:

This seminar will focus on administrative service excellence in the healthcare setting and effectively enhancing the patient's experience. Learn keys to making a good first impression, tools and techniques for managing patient expectations, and how to ensure positive patient satisfaction and perception.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sunyorange.edu/

Phone Number:

(845) 344-6222

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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