N 2435 - Service Excellence

Institution:

Orange County Community College

Subject:

Non-Credit

Description:

Participants will have an opportunity to enhance their ability to interact in a customer driven manner by focusing on the essential fundamentals on which service excellence is built on. It will focus on effective communication and listening skills and dealing with difficult customers and colleagues. 1 session

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sunyorange.edu/

Phone Number:

(845) 344-6222

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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