WORK ROI1 - Return On Investment In the Workplace

Institution:

Ivy Tech Community College-Central Office

Subject:

Workplace Fundamentals

Description:

This is a 6-hour, one-day Return on Investment in the Workplace course. The primary objective of the course is to understand the importance of continuous improvement in the success of business. Key skills learned in this course will be the knowledge of changes that have taken place due to global economy. A discussion of business principals and philosophy provides a foundation for increasing service and sales. Understanding the need to encourage customer complaints will result in gaining the customer market. By reviewing the myths associated with customer service the individual will accept the challenges and obstacles Common goals of the course are to use the information age tools to succeed in creating a network of customers world wide.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture/Lab

Notes:

Additional Information:

Historical Version(s):

Institution Website:

Phone Number:

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Unaccounted for code

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.