WORK CUS1 - Customer Service: Glad I Could Help

Institution:

Ivy Tech Community College-Central Office

Subject:

Workplace Fundamentals

Description:

This instructor-led interactive course focuses on customer service skill development. Participants will engage in several group activities, and view a video, designed to simulate real life customer service situations and creative - as well as memorable - solutions. The class concludes with a journaling exercise and action plan development.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture/Lab

Notes:

Additional Information:

Historical Version(s):

Institution Website:

Phone Number:

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Unaccounted for code

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.