SUPV TOM1 - Utilizing the Tools of Management

Institution:

Ivy Tech Community College-Central Office

Subject:

Supervision & Leadership

Description:

In the Utilizing the Tools of Management course, the roles and responsibilities of various positions within most business organizations are reviewed. While these may vary somewhat from one to another, the basics are the same - from the supervisor (short-term) to the board of directors (long-term). There are many tools to help the supervisor become more effective in the job. Some are technical in nature - time management, decision making, delegation, and more. Other tools are often referred to as the soft skills or people skills which involve understanding human behavior and why people do what they do. Mastering the technical skills is usually straight forward, while mastering the people skills takes years of practice. As a manager, your success or failure will most likely be the result of your people skills rather than your technical skills. Understanding your behavior and the behavior and needs of others is the key to developing your people skills. While you can't change this behavior, you can influence what causes the behavior. This two-part course is designed for front-line and middle-level managers and supervisors. Benefits to your organization: 1.Increases level of professionalism and knowledge of managers and supervisors 2.Prepares participants to effectively deal with growth and change in your organization 3.Provides job skills immediately applicable on the job 4.Develops confidence in those entrusted with supervisory responsibilities This instructor-led course with reference materials and handouts focuses on the skills and tools needed to help managers and supervisors understand themselves and become more productive in the workplace. This course will focus on the learner and the ability to coach, mentor, and motivate employees in the workplace. The course begins with a pre assessment and ends with a post assessment to document learning.

Credits:

0.00

Credit Hours:

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Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

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Phone Number:

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Unaccounted for code

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