SUPV SUP2 - First Line Supervision

Institution:

Ivy Tech Community College-Central Office

Subject:

Supervision & Leadership

Description:

Participants will learn the critical skills to supervise and thrive in a changing workplace environment. We will look at listening habits and communication skills in addition to effective uses of voicemail, e-mail, and the Internet. Additionally, participants will acquire skills in planning and conducting meetings, resolving workplace conflicts, and managing change. Filled with expert information on all the basics of the job, from managing time and stress to motivating and counseling employees ¿ First Line Supervision is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans, and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

Phone Number:

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Unaccounted for code

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