SABU CUS9 - Customer Service and Professionalism Training

Institution:

Ivy Tech Community College-Central Office

Subject:

Sales and Business

Description:

The purpose of this session is to provide participants with the skills, knowledge, and techniques for delivering excellent customer service and professionalism. Participants will be provided with an overview of customer service and professionalism basics, provided examples of what each looks like behaviorally, provided opportunities to practice ¿best practice¿ customer service and professionalism behaviors, and given time to develop action plans to incorporate the new skills, knowledge, and behaviors into their daily work habits.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

Phone Number:

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Unaccounted for code

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.