COMP HLP1 - Help Desk Specialist

Institution:

Ivy Tech Community College-Central Office

Subject:

Computer & IT

Description:

The Computer Support Industry is one of the fastest-growing industries on the scene today. This nationally recognized Help Desk Analyst: Tier 1 Support Specialist Online Training Course uniquely prepares the support specialist to keep the customer productive by focusing on the business needs of the customer, establishing credibility and trust, and by handling the most difficult customer scenarios.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture/Lab

Notes:

Additional Information:

Historical Version(s):

Institution Website:

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Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Unaccounted for code

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