MGMT 340 - Total Quality Management

Institution:

College of Charleston

Subject:

Management

Description:

Introduction to Total Quality Management including the critical role of organizational culture, continuous process improvement, statistical process control, and the relationship of TQM to performance, productivity, and profit. Literature and research findings of key contributors will be discussed. The Baldridge Award and ISO 9000 will be examined as benchmarking paradigms for manufacturing and service sectors. NOTE: Please refer to the appropriate academic catalog for additional course information concerning prerequisites, co-requisites and course restrictions..

Credits:

3.00

Credit Hours:

Prerequisites:

DSCI 232 AND MGMT 301 AND MATH 104

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cofc.edu

Phone Number:

(843) 953-5500

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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