SBMT 2334 - SBM Customer Service

Institution:

Central Lakes College

Subject:

Description:

Credits: 2 Prerequisite: none This class is designed to give additional skills to the business owner or manager that improve the customer service offered by the business. The class will focus on creating a customer service plan, training staff to deal with customer service issues and identifying management procedures to maintain and improve customer service. Transfer Curriculum Goal(s): none

Credits:

2.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

WWW.CLCMN.EDU

Phone Number:

(218) 855-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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