COMP 2107 - Supporting Client Operating Systems

Institution:

Central Lakes College

Subject:

Description:

Credits: 3 Prerequisite: none This course provides students who are new to Microsoft client operating systems with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft client operating systems in an active directory network environment, or in a workgroup environment. This is an introductory level computer-support course designed to provide an overview of operating system concepts and how to troubleshoot the current version of Microsoft client operating systems. This is the first course in the Microsoft Certified IT Professional (MCITP) certification. This course is intended for new entrants and career changers new to the IT industry who have experience using Microsoft Office and have basic Microsoft Windows navigation skills. This course is also intended for a current call center technician with six months experience looking to validate and update their support skills. Career Preparation: The studies in this course will help students prepare for careers in computer support, client support, and system support such as MCDST, systems analyst, support technician, support analyst, and help desk administrator. Certification Preparation: Optional. Microsoft 70-620 Transfer Curriculum Goal(s): none

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

WWW.CLCMN.EDU

Phone Number:

(218) 855-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.