DHET 1123 - Customer Service & Service Management

Institution:

Central Lakes College

Subject:

Description:

Credits: 2 Prerequisite: none In this course the student will gain the proper skills necessary to provide customer service both in the shop and out in the field as a professional service technician. The student will also be introduced to the organization and management skills required by today's parts and service personnel. Students will also be introduced to financial statements. Transfer Curriculum Goal(s): none

Credits:

2.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

WWW.CLCMN.EDU

Phone Number:

(218) 855-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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