CBA G209 - Negotiations for Conflict Resolution

Institution:

Northeastern University

Subject:

Description:

Focuses on conflict resolution. Managers today find themselves negotiating numerous times every week. This occurs every time that two or more people are in a situation where their goals and interests differ, at least in part. In addition to what we formally think of as negotiation (contracts, clients, customers) managers are also engaged in a continuous series of less formal negotiations-with bosses, subordinates, peers, group members, customers, clients, suppliers, etc. This course covers the basic elements (strategies and styles) of negotiation. Short lectures, role playing, and simulations are designed to provide a number of situations for students to develop their skills and gain feedback. Each class focuses on practicing negotiation skills in a role play. Covers not only conflict in which you are a party but also mediation, where you are a third party helping to resolve a conflict.

Credits:

1.50

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.northeastern.edu

Phone Number:

(617) 373-2000

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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