OPS 350 - Business Process Management

Institution:

University of Dayton

Subject:

Operations Management

Description:

Concepts of business process management and improvement in manufacturing/service firms. Simulation analysis of business processes through mapping and improvement evaluation using software packages such as ProcessModel. Other tools of business process analysis (operations charts, time-function mapping, work-flow analysis, etc.). Behavioral/managerial issues of business process improvement (benchmarking, incremental versus radical change, and management of change). Prerequisite(s): DSC 211; OPS 301 (may be taken as a corequisite).

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.udayton.edu

Phone Number:

(937) 229-1000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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