DYNM 630 - Business Process Excellence-From Vision to Reality

Institution:

University of Pennsylvania

Subject:

Description:

Kirchmer. Today's business environment is constantly changing. Enterprises need to be agile in order to be successful and survive on the long term. An effective business process management helps to overcome that challenge and achieve the necessary agility and innovation. In the 90's, organizations started to move from functional to process oriented organizational structures. A goal of this measure has been to increase customer and market orientation as well as flexibility of enterprises. In the 00's, more and more organizations extended their focus from intra-enterprise to inter-enterprise business processes. It has become curcial for organizations to achieve business processes excellence in order to keep and improve their competitive advantages. The management of business process has become a key element of enterprise management. This trend has even increased since new process execution approaches, like Serivce Oriented Architectures (SOA), event-driven software or "Web 2.0" have been avialable. In this course framework, aproaches, methods and software for achieving and maintaining business process excellence will be discussed using real live examples and case studies.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.upenn.edu

Phone Number:

(215) 898-5000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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