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Institution:
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The University of Tennessee
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Subject:
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Description:
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Building competencies in providing outstanding customer service in retail organizations. This course will create a unified approach to customer service, recognizing the importance of store environment planning, organizational policies, and internal marketing that will lead to increased business by attracting and retaining desired customers. ( Same as Hotel, Restaurant, and Tourism 360.) (RE) Prerequisite(s): 210 or Hotel, Restaurant, and Tourism 210.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(865) 974-1000
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Regional Accreditation:
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Southern Association of Colleges and Schools
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Calendar System:
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Semester
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