Retail and Consumer Sciences 360 - Issues and Trends in Consumer Service

Institution:
The University of Tennessee
Subject:
Description:
Building competencies in providing outstanding customer service in retail organizations. This course will create a unified approach to customer service, recognizing the importance of store environment planning, organizational policies, and internal marketing that will lead to increased business by attracting and retaining desired customers. ( Same as Hotel, Restaurant, and Tourism 360.) (RE) Prerequisite(s): 210 or Hotel, Restaurant, and Tourism 210.
Credits:
3.00
Credit Hours:
Prerequisites:
Corequisites:
Exclusions:
Level:
Instructional Type:
Lecture
Notes:
Additional Information:
Historical Version(s):
Institution Website:
Phone Number:
(865) 974-1000
Regional Accreditation:
Southern Association of Colleges and Schools
Calendar System:
Semester

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